If your Amazon Smart Plug is acting up, not responding to Alexa, or refusing to connect, a factory reset is often the quickest fix. Whether you’re re-adding the device or preparing it for a new network, resetting ensures it starts fresh. Here’s a complete guide on how to properly reset an Amazon Smart Plug and get it back online.
1. Locate the Reset Button
On the Amazon Smart Plug, the button is located on the side of the device. You’ll need to press and hold this to begin the reset process.
2. Perform a Soft Reset
Press and hold the button for 5 seconds until the LED flashes red and blue. This will restart the plug but keep it connected to your Amazon account.
3. Perform a Factory Reset (Full Reset)
To completely reset the plug, press and hold the button for 12 seconds. The LED will blink red and blue rapidly, then go dark. This removes the plug from your Amazon account.
4. Reconnect Using the Alexa App
Open the Alexa app, go to Devices > Plugs > Add Device. Follow the on-screen instructions to reconnect your smart plug. Make sure your phone is on the same Wi-Fi network you want the plug to use.
5. Rename Your Plug (Optional)
After reconnecting, assign a clear name to your smart plug like “Coffee Maker” or “Living Room Light”. This helps with Alexa voice commands.
Resetting your Amazon Smart Plug can fix most connectivity and responsiveness issues. If the problem persists after a full reset, try updating your Alexa app or testing the plug on a different outlet. These simple steps usually bring the device back to life quickly.
